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PRODUCT STORY
My duo of soothing and moisturizing lip products will give you the perfect pout!
Alana Mitchell Lip Repair Balm .5 oz:
Infused with peppermint essential oil, the cooling and replenishing sensation provides immediate relief and healing. The non-sticky formula is all-natural and includes organic jojoba oil and beeswax. Your lips will be plump, moisturized, and protected.
How To Use:
Apply throughout the day for soothing hydration. The Lip Repair Balm can be used alone or before applying your favorite lipstick for maximum moisture retention.
Alana Mitchell Moisturizing Lip Gloss in RaspBerry Beret .25 oz:
Made with all-natural ingredients, the Alana Mitchell Moisturizing Lip Gloss combines cosmetics and skincare to give you the perfect pout. The long-lasting berry color is perfect for any season, while jojoba oil, vitamin E, and hydrolyzed collagen nourish the lips. The lightweight formula is non-sticky and glides on smoothly. You’ll love the invigorating peppermint scent, too!
How to Use:
Apply alone or over a lip plumper for your most natural looking and luxurious color as often as desired. 1-2 layers can be used, depending on how dark you want the color to be.
Shipping Information
Returns
When you call, email, or live chat you are talking to a medical esthetician that was hired and trained by Alana herself.
These amazing estheticians have had at least two years’ experience in the medical spa field, advanced ingredient and product knowledge, and professional treatment training.
Don’t be surprised if Alana answers; she jumps in to keep in touch and provide the same quality of customized advice as when she started almost ten years ago!
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back without contacting us first.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at betterskin@alanamitchell.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. Contact us if you need a replacement before sending it back. If you need to exchange it for the same item, send us an email at betterskin@alanamitchell.com and send your item to: 34179 Golden Lantern Ste 101, Dana Point, CA, 92629, United States.
Shipping
To return your product, you should mail your product to: 34179 Golden Lantern Ste 101, Dana Point, CA, 92629, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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