With all our products, your complete satisfaction is guaranteed or your money back!
We want you to be fully satisfied with every item that you purchase from Alana Mitchell Skincare. All returned merchandise must be in its original packaging, have the original sales slip enclosed, and be postmarked within 30 days of the order date.
Customers are responsible for return shipping charges, unless the return was a result of damage or error. Please allow up to 4-5 days for the return to be processed and credited to your account. A credit should appear on your statement within 2 full billing cycles.