PRODUCT STORY
With the Alana Mitchell Deluxe Anti-Aging Set, your skin will glow!
Alana Mitchell Daily OC Cream Cleanser 8 oz:
This is a great first cleanser or standalone cleanser to remove dirt, oil and makeup. Coconut oil and plant extracts soothe and restore the skin for a bright, unblemished complexion. This formula is gentle, non-irritating, and won't clog pores.
How To Use:
Use the Daily OC Cream Cleanser morning or night to gently cleanse away dirt, oil, and makeup. Apply a nickel size amount to your face and rinse.
Alana Mitchell Night R1 Facial Oil .5 oz:
Made with retinol and coenzyme Q10, combating signs of aging is a breeze. The all-natural formula easily absorbs, leaving you with a moisturized, glowing complexion. No flaking, redness, or peeling like traditional retinol products, but with all the benefits!
How To Use:
At night, apply 2-5 drops to face, neck, and decollete. To maximize results, apply directly to areas of concern. Follow with moisturizer and eye cream if desired. Avoid using if you're pregnant, breastfeeding, have known allergies or sensitivities to coenzyme Q10 or related ingredients. Discontinue use if itching or irritation develops.
Alana Mitchell Daily Vitamin C Moisturizer 2 oz.:
Ideal for all skin types, this gentle moisturizer delivers hydrating, soothing, and rejuvenating results. Its 99% natural formula brightens skin and encourages collagen production with 20% vitamin C for anti-aging benefits. It provides just the right level of moisture while preventing excess oil production, greasiness, and breakouts.
How to Use:
Apply 2-5 pumps of the Daily Vitamin C Moisturizer morning and night to your cleansed face, neck, and decollete.
Alana Mitchell Clear Collagen Pell-Off Masque 1 oz.:
Using the power of hydrolyzed collagen, this natural formula reduces the appearance of wrinkles, removes impurities, and delivers instant firming and smoothing results by strengthening collagen synthesis. You can expect more youthful, revitalized skin after just 15 minutes! The packaging is perfect for travel or an on-the-go lifestyle.
How to Use:
Step 1: Push the top button to activate and release the liquid into the lower chamber. The cotton pillow will dissolve, creating a gel masque.
Step 2: Open the lid to the lower chamber.
Step 3: Using upward strokes, evenly apply the masque to your face using your fingers or a brush.
Step 4: Leave the masque on for 15-20 minutes.
Step 5: Remove the masque by massaging warm water onto the skin.
*As this item is already discounted, no free gifts or further discounts may be applied. Thank you for your understanding.
Shipping Information
Returns
When you call, email, or live chat you are talking to a medical esthetician that was hired and trained by Alana herself.
These amazing estheticians have had at least two years’ experience in the medical spa field, advanced ingredient and product knowledge, and professional treatment training.
Don’t be surprised if Alana answers; she jumps in to keep in touch and provide the same quality of customized advice as when she started almost ten years ago!
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back without contacting us first.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at betterskin@alanamitchell.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. Contact us if you need a replacement before sending it back. If you need to exchange it for the same item, send us an email at betterskin@alanamitchell.com and send your item to: 34179 Golden Lantern Ste 101, Dana Point, CA, 92629, United States.
Shipping
To return your product, you should mail your product to: 34179 Golden Lantern Ste 101, Dana Point, CA, 92629, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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