The Alana Mitchell Ms. Wake-Up Eye & Lip Device takes your skincare to the next level with its rejuvenating and energizing massage! After just 1 minute of use, the appearance of fine lines, puffiness, and dark circles around the eye area are reduced, skin feels smoother, and lips appear fuller and plumper. Its compact size is convenient and easy to carry in a purse. It is USB charging, ergonomic, and eco-friendly, and the UV light self-cleansing mode ensures hygienic use.
How to Use for Eye Care
Step 1: Apply your favorite eye cream or serum fully around the orbital bone.
Step 2: Press & hold the ON/OFF button on the bottom of the device. Select the Massage Mode or Magnetic Heat Lift Mode according to personal need.
Step 3: Gently glide the tip of the device around the orbital bone from the inside to the outside.
Step 4: Massage any remaining eye cream or serum into skin after use.
Step 5: Follow same cleaning and shut off protocol as lip care.
Use Magnetic Heat Repair Mode (red light) for 90 seconds to stimulate blood flow to the eye area.
Use Moisturizing Mode (blue light) for 45 seconds to reduce the appearance of dark circles around the eye area.
How to Use for Lip Care
Step 1: Apply lip balm, lip mask, or hydrating lip gloss.
Step 2: Press & hold the ON/OFF button on the bottom of the device to activate Moisturizing Mode. The device will make a beeping noise & a blue light will illuminate
Step 3: Apply the massage head to your lips & move in a circular pattern. Work the device from the center of your lips out toward the corners of your mouth. .
Step 4: Press the ON/OFF button again to switch to Magnetic Heat Repair Mode. A red light will illuminate
Step 5: Use the device on the lips for a total of 1-2 minutes.
Step 6: Blot remaining lip balm or gloss with a tissue or dry cloth after use
Step 7: Re-apply cap by matching the solid dots and allow the device to begin cleansing mode. Product will automatically shut off.
When you call, email, or live chat you are talking to a medical esthetician that was hired and trained by Alana herself.
These amazing estheticians have had at least two years’ experience in the medical spa field, advanced ingredient and product knowledge, and professional treatment training.
Don’t be surprised if Alana answers; she jumps in to keep in touch and provide the same quality of customized advice as when she started almost ten years ago!
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back without contacting us first.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We only replace items if they are defective or damaged. Contact us if you need a replacement before sending it back. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 34179 Golden Lantern Ste 101, Dana Point, CA, 92629, United States.
To return your product, you should mail your product to: 34179 Golden Lantern Ste 101, Dana Point, CA, 92629, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.